TERMS OF PAYMENT

Once the client has paid, the amount is non-refundable and retained by the hire company.

CONDITIONS OF HIRE

By paying for the hire, you are also agreeing to the Terms and Conditions stated.

All hire equipment and prop prices shown on the website are based on a 72 hour hire period which commences at time of organised pick up. Extended hire periods are available at an additional cost, subject to item’s availability. For hire collection items, a copy of your driver’s license will be required on pick up as security.

All items are hire only unless specified by the hire company. 

DELIVERY AND COLLECTION

Items for hire are pickup and drop off unless specified otherwise. The consumer is responsible for the goods during the hire period.

Pickup and drop off times will be arranged with Coco and Ava Designs after payment is received.

Delivery is also available at an additional cost. Please email us with any enquiries before making payment to arrange.

DECAL/SIGNAGE

All decal’s and signage is on the onus of the consumer to spell check. If there are any further changes needed this will incur an additional fee. The hire company shall in no way be held responsible or accountable for any grammar or spelling mistakes once it has been approved and printed.

DAMAGES/WEATHER CONDITIONS

It is the clients responsibility to ensure all items are taken care of. If weather changes during the cause of your event, the client is responsible for moving the props out of the weather to ensure the safety of their guest and also to ensure all props are not damaged.

All hire equipment and props must be returned in its original condition. If props are damaged whilst in the customers care, an added cost to fix the specific item will apply.

CANCELLATION

In the event of cancellation, the payment is non-refundable and retained by the hire company.

LIABILITY

The hire company shall in no way be held responsible or accountable for any damage, injury, death (includes pets) or loss of income caused to the client, any third parties or properties due to the hire of equipment or provided services by the hire company. All equipment remains the property of the hire company. It is the clients responsibly to ensure all items are taken care of during the hire period until returned to the hire company.

By paying, you agree to the above terms and conditions. If you have any questions, please contact us.